000 00453 a2200157 4500
003 BD-SaJUCL
040 _aBD-SaJUCL
_cBD-SaJUCL
_dBD-SaJUCL
942 _2ddc
_cBK
_n1
100 1 _aPeelen, Ed.
_920507
245 1 0 _aCustomer relationship management
_c/Ed Peelen.
260 _aNew Delhi
_bPearson
_cc2005 (2010 printing)
300 _axvi,433p.
_c24cm.
082 0 4 _a658.812
650 0 _aCustomer relations
_920508
509 _aTauhid_Document_11.pdf_page_29
999 _c52847
_d52843